FAQ
Emergency line 24/7 · +974 4436 2190
Frequently asked questions
Which areas do you cover?
All of Doha, Al Rayyan, Al Wakrah, Lusail and Al Khor. Call us with your zone number and we will confirm the arrival time right away.
How can I get in touch with a plumber quickly?
Call our 24/7 emergency line or send the quote form. For urgent jobs, calling is always fastest.
Do you give a price before starting work?
Yes. We inspect the problem, give you a fixed written quote and only start once you agree.
What counts as a plumbing emergency?
Burst pipes, major leaks, overflowing toilets, a smell of gas and no water at all are emergencies. Call us at any hour.
How fast can you arrive?
For emergencies we usually arrive within an hour; standard jobs can be booked the same or next day.
Do you also install new fixtures?
Yes. We fit taps, showers, toilets, water heaters and complete bathroom and kitchen plumbing.
Are your plumbers licensed and insured?
Every plumber on our team is fully licensed, insured and background-checked.
Do you guarantee your work?
All workmanship is guaranteed for 12 months, and parts carry the manufacturer's warranty.
What should I do while waiting for you?
Close the main water valve, switch off the water heater at the isolator and move valuables away from the leak.
Do you offer discounts?
Senior citizens get 10% off every job, and compounds and restaurants can sign a yearly maintenance contract.