FAQ
Emergency call 24/7 · +1 (555) 010-0199
Frequently Asked Questions
Which areas of the city do you cover?
We cover the whole city and surrounding suburbs. Call us with your postcode and we will confirm right away.
How can I get in touch with a plumber quickly?
Call our 24/7 emergency line or send the quote form. For urgent jobs, calling is always fastest.
Do you give a price before starting work?
Yes. We inspect the problem, give you a fixed written quote and only start once you agree.
What counts as a plumbing emergency?
Burst pipes, major leaks, overflowing toilets, gas smells and no water or heating are all emergencies.
How fast can you arrive?
For emergencies we usually arrive within an hour; standard jobs can be booked the same or next day.
Do you also install new fixtures?
Yes. We fit taps, showers, toilets, water heaters and complete bathroom and kitchen plumbing.
Are your plumbers licensed and insured?
Every plumber on our team is fully licensed, insured and background-checked.
Do you guarantee your work?
All workmanship is guaranteed for 12 months, and parts carry the manufacturer's warranty.
What should I do while waiting for you?
Turn off the main water valve, switch off the water heater and move valuables away from the leak.
Do you offer discounts?
Senior citizens get a discount on every job, and we offer maintenance plans for regular customers.