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Free returns on every order, and we recycle your old pairHow it works

Contact

Orders and sizing

+971 4 388 2157, Saturday to Thursday 9:00–21:00

Email

care@atharakhdar.ae, we reply within a day

Showroom

Alserkal Avenue, Al Quoz 1: try a pair before you buy

Frequently asked questions

How long does shipping take?

Orders ship within one working day and arrive in 2–4 days with free express shipping, duties included.

Can I return or exchange my shoes?

Yes. Returns and exchanges are free within 30 days, as long as the shoes are unworn.

How do I find my size?

Our shoes fit true to size. If you are between sizes, we recommend going half a size up; the size chart has the details.

How do I care for my shoes?

Brush off dirt, wash the uppers by hand with mild soap and let them air-dry. Insoles and laces can go in a cool machine wash.

What happens to my old pair?

Send them back with our free recycling label and we will turn them into new soles.

Send us a message

Contact details

Address
Warehouse 7, Alserkal Avenue, Al Quoz 1, Dubai, United Arab Emirates
Phone
+971 4 388 2157
Email
care@atharakhdar.ae
Opening hours
Sat–Thu 9:00–21:00 · Fri 14:00–21:00