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Questions about plans, features or support? We're here to help.

Frequently Asked Questions

How do I get updates?

Updates are delivered automatically inside your dashboard. You'll see a notice when a new version is ready and can install it in one click.

What can I expect in updates?

New widgets and templates, performance improvements, security fixes and compatibility with the latest browsers, released every few weeks.

What kind of support do you offer?

All plans include 24/7 support by chat and e-mail, plus documentation, video tutorials and onboarding help for new teams.

Is it necessary to renew my license every year?

Renewing keeps updates and support coming. If you don't renew, the product keeps working with the last version you installed.

Will my website break if I don't renew my license?

No. Your website stays online and fully working; you simply stop receiving new updates and priority support.

Can I upgrade my annual license to lifetime?

Yes. Contact our team and we'll credit what you've already paid toward a lifetime license.

How does split payments work?

Split payments let you spread a lifetime license over three monthly instalments with no extra fees.

What's your refund policy?

If the product isn't right for you, ask for a full refund within 14 days of purchase, no questions asked.

How do I implement product for my client project?

Install it on the client's site, activate it with your license key and use the pre-built templates to launch in minutes.

Do we get a separate license key for each website?

Yes. Each site gets its own key, and you can manage every key from your account dashboard.

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Contact details

Address
67 Al Andalus St, Amman
Phone
+1 (555) 010-0199
Email
hello@example.com
Opening hours
Mon–Fri · 9:00–17:00